Return Policy

At Kolourfly Art Studio, we take great pride in the quality and craftsmanship of our products. Each piece is meticulously handcrafted and undergoes rigorous quality checks to ensure it meets our high standards. Due to the unique and custom nature of our resin products, all sales are final, and we do not accept returns or exchanges.

We understand that purchasing art is a significant investment, and we are committed to providing you with accurate descriptions and detailed images of our products to help you make informed decisions. If you have any questions or need further information about a specific item before making a purchase, our customer service team is here to assist you. Please reach out to us, and we will be happy to provide additional details or answer any queries you may have.

You can always contact us for any return question at kolourfly@gmail.com

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
The exchange of any product totally depends on the type of product. Generally we don't accept the returns and exchanges but one can approach through our mail and if we find the case genuine then only exchange is accepted. We have all rights to deny the exchange request of the product.

We strive to ensure that every customer is satisfied with their purchase, and we value your feedback. If you encounter any issues with your order, please do not hesitate to contact us. Our goal is to provide exceptional customer service and support, and we will do our best to address any concerns promptly and fairly.

Thank you for choosing Kolourfly Art Studio. Your understanding and cooperation with our returns and refunds policy help us continue to create beautiful, high-quality resin art that you can enjoy for years to come. We appreciate your trust in our products and our commitment to delivering the best possible experience.